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Commonly Asked Questions

    How are your fees determined?

    Our fees are based on the size, age and type of foundation of the structure.

    How do you check the slab foundation? 

    We walk around the exterior of the building, looking for cracks in the foundation or the exterior walls. We look for sagging areas in the roof. When we're in the attic we look for beams or purlins pulling apart. We look for cracks in the interior walls. We open and close every door and window and check to see if they are still seated 'plumb'. A first floor elevation survey is performed to see if the foundation is within building tolerances.

    Can I follow you around during the inspection? 

    Of course! For safety reasons we would like you to stay off of any non-flat roof, out of the attic, and not crawl below the building, but you are welcome in all other areas of the structure.

    Do you check for mold? 

    We check for any visible signs of mold or conditions conducive to the growth of mold. An air quality inspection is available at an additional fee.

    How long does an inspection take?

    Our best time estimate is a minimum of 3 hours, based on about 1 hour per 1000 square feet when the building is over 2000 square feet, plus 45 minutes to an hour for a walk-thru at the end.

    Can I attend the inspection? 

    We strongly encourage you to attend the walk-thru at the end of the inspection. There are occasionally things that can be shown to you or told to you at the inspection that TREC does not let us put in the report. Once we are done with the inspection we like to walk you through the property and explain what we found wrong, why it’s wrong, and answer all your questions regarding the property right there on the spot.

    When will I get the report? 

    You will generally receive the inspection report the next day. The report will cover what we discussed at the walk through and include digital color photographs. Reports from other, ancillary inspectors, may take a bit longer.

    Can I request a specific inspector? 

    Of course! If that inspector is available we will be happy to accomodate your request. If he is not available on the day you need him we will do all we can to accomodate by rearranging inspections, if possible.

    Do you suggest an inspection on a newly built property? How many issues could there be with a new build? 

    Yes. Humans build structures and there is a such thing as human error. Depending on the quality of workmanship provided for by the builder would depend on the number of deficiencies the inspector may possibly find.

    Will You Go Back Out if the Inspector Could not Use the Drone?

    We can go back out, but there will be a trip charge of $95.00 for him to stop by. Because TREC does not require that a drone be used nor is it in their guidelines for an inspection, it is an a la carte added into our inspections, free during the initial inspection.

    Do You Check the Land for Drainage?

    We are not land or flood surveyors, however, the inspectors will be looking at the property around the structure, to see whether the land is sloped toward the street for draining.

    Is the Inspector Going to Check the Driveway/Parking Lot?

    The inspector will be looking at the driveway/parking lot to see if any roots may have started growing underneath it and to see if there are any potential trip hazards created by cracks in the driveway/parking lot.

    Do You Use CSS/Showing Time?

    CSS and Showing Time both require an account with their services to be provided with any information regarding property entry instructions. We do not share a partnership with this 3rd party, and kindly request entry instructions from the buyer’s/seller’s agents to provide to our office staff directly. We do advise, if we are not provided with entry instructions before the start time of inspection, there is a potential $150 rescheduling fee due to the inspector not having access inside the structure.

    Will You Price Match?

    We do not price match, due to our inspectors unmatched quality inspection reports. We go above and beyond minimum expectations and you will also find that we provide a high-level quality of service.

    Does the Inspector Have Supra?

    All of our inspectors are equipped with a Supra and will be able to self-sufficiently access the inside of the structure if it is on a Supra or combo lockbox.